Email Practices

This page summarizes our customer emailing practices. You should also review our Privacy Practices and Terms of Use.

Below discusses how 1st Century Bank, a division of MidFirst Bank (herein “1st Century,”  “we,” “us” and “our”), uses your email address to send important updates about 1st Century products.

 

Collection of Email Addresses
Unless you enroll in online/mobile banking, customers are not required to provide their email address, but are encouraged to do so to provide for communication of important information as further discussed below. You agree to notify us if your email address changes.  

NOTE: Emails you send to us are NOT secure; therefore, you should not include any personal information in your emails. 1st Century will never ask for your password, Social Security number or other personal information in an email.

 

Types of Email Addresses
Below is a summary of the types of emails you may receive from us.

  • Emergency Notification Emails: Sent for the purpose of notifying you of actual or potential information security events or fraud that may affect you or your accounts. Emergency Notification Emails are sent only when management perceives that it is necessary to alert you to a threat that has a reasonable likelihood of affecting your accounts or otherwise causing you losses. Emergency Notification Emails will not contain any promotional content.
  • Transactional/Relationship Emails: Sent to provide you with information specific to the product or service you have signed up for with 1st Century.
  • Commercial Emails: Emails that provide a commercial advertisement or promote a commercial product or service.
  • These emails alert you to information about products and services that you currently have or that are available to you, or they may promote new products and services that are available.
  • You may opt out of receiving commercial emails by clicking the Unsubscribe button in the email or by sending an opt-out request to support2@midfirst.com.
  • Upon receipt of any opt-out request, you will be removed from future email solicitations/advertisements within 10 business days.