1st Century Bank is dedicated to protecting the financial information you entrust to us and helping protect you from identity theft. We employ a team of professionals dedicated to information security, and they use a variety of techniques and processes.

General Website Security
The entire 1st Century Bank website uses a variety of techniques to keep your online banking secure. All of your communications are protected with strong encryption controls validated with digital certificates issued by Symantec. Our servers are constantly monitored, regularly updated and protected with layers of controls to keep your information private.

The 1st Century Bank website uses a certificate issued by Symantec to validate the encryption system used for all communication. Another way to make sure you are on the 1st Century Bank website is to double-click the padlock icon. The certificate information should state that the certificate was issued by Symantec to www.1cbank.com.

1st Century Bank regularly updates company systems as new threats emerge. We deploy a variety of protective technologies, such as anti-virus, firewall, intrusion detection systems and others. 1st Century Bank uses audit and other validation processes to ensure that systems are built and maintained securely.

For your safety, 1st Century Bank will never ask for personal information from an email.

Providing convenient and safe customer service is important to 1st Century Bank. Being able to access your account information 24 hours a day in a secure manner is our commitment to you.

Secure Sign-On Tips

• Maintain the confidentiality of your username and password

• Only access your accounts from a trusted computer running current anti-virus software

• You can use more than one computer or device to access your accounts; however, each time you log in from an unrecognized computer, you may be prompted to verify your identity

• Do not use public computers to access your accounts

• Never write down your password, and change it regularly

• Always log off your account when you are finished banking online

• For access to financial information, use different passwords than those for your more common uses, such as email

• Create a password that is at least eight characters in length, and that you can remember without writing it down

• Passwords that have uppercase and lowercase letters, plus numbers, are more difficult for attackers to guess

• Do not use a password that contains easily found information, like a birthday, pet’s name, mother’s maiden name, etc.

Mobile Banking Tips

• Lock your mobile device with a password

• Never share your personal or financial information in a text message, phone call or email

• Avoid storing your banking password or other sensitive information on your mobile device

• Keep your mobile operating system up to date to ensure the highest level of protection

• Keep the 1st Century Mobile Banking App up to date

• Always download apps from a reputable source

• Use an anti-virus software

• Do not store your login information on your mobile device

• Always keep a close account of your phone in public places